The following excerpt has been taken from EF Educational Tours’ Booking Conditions for the 2020–2021 Travel Year.

EF’s Peace of Mind Program

“We understand that plans sometimes change due to unforeseen circumstances. That’s why we provide EF’s exclusive Peace of Mind Program, on top of the Global Travel Protection Plan. You can feel secure planning your trip knowing that your group has this added flexibility. You may choose from the following options:

45 days or more prior to departure:

• Change the travel dates of your group’s current tour.
• Work with EF to modify your group’s current tour or find a new tour.
• Cancel your tour and travellers will receive a transferrable travel voucher.

44 days or less prior to departure:

If a formal travel warning status of “Avoid Non–Essential Travel” or “Avoid All Travel” is issued by the Government of Canada for any country or a region of a country that you are travelling to, you may still choose any option from above. If a Canadian provincial order that would restrict Non-Essential or All Travel to the province(s) located on your tour is issued, you may still choose any option from above.

EF’s Peace of Mind Program Terms and Conditions

Benefits of the Peace of Mind Program are only available to the entire group and not to individual travellers. Individual travellers should refer to the Global Travel Protection Plan. Travellers missing any payment deadlines must pay any incurred late fees to qualify for this program. Revised tours must fall within the date range that these booking conditions are valid. If the revised tour has a higher price than the original tour travellers will be required to pay the difference as a condition of travelling on the revised tour. If EF cannot accommodate a revised tour request and/or the group decides not to travel on the original tour then the group may opt for travel vouchers. If the group does not travel on the original tour, travel on a revised tour, or receive a Future Travel Voucher, standard cancellation fees will apply. Travellers cancelling from a revised tour will be charged a cancellation fee based on the date that the original tour was revised or the date of cancellation from the revised tour, whichever is higher. EF will make every effort to accommodate revised tour requests. Travel vouchers will be issued in the amount of all monies paid by a traveller for the original tour less the $199 non-refundable deposit and any other non-refundable fees. Travel vouchers are valid for the current and following travel year. Travel vouchers are transferrable at the face value of the voucher to members of the traveller’s immediate family or to students and faculty of the traveller’s school. The Future Travel Voucher is not a merchandise credit or a gift certificate and may not be redeemed for cash. In order to qualify for the Peace of Mind Program 44 days or less prior to departure, a formal Travel Warning must be issued by the Government of Canada or by Canadian provincial order stating that Canadians should not travel to any location or locations that are included in the group’s tour itinerary. EF Educational Tours will not operate any tour to a destination which is under an active Government of Canada Travel Warning or by Canadian provincial order. Only one voucher may be redeemed per person. Full Terms and Conditions appear on the vouchers.”